While developing goals for our 2010/2011 performance plan I have been reviewing the Department's direction is several key areas. Communication has always been a key component to the success of any project or team. Communication is essential to the success of the department as a whole. The expectation from our leadership on improving Internal and External communications is defined in the following statement:
"Develop a full Department-wide Communications Plan mirrored to UDOT's Strategic Direction that is based on sound fundamental research. This plan will clearly identify communication goals, develop measurable objectives, and identify internal and external key publics or stakeholders. It will then develop strategies to educate, persuade, or inform those key publics. Finally, the plan will develop appropriate tactics to reach those publics and create an implementation calendar to guide those efforts."
The goal for Region one Preconstruction is to develop a communication plan that we are engaged in. I would suggest that our overall communication plan be revised so that it has FORM (Framable, Obtainable, Repeatable, and Measurable). Over the next few months we will be working to revise our communication plan to reflect the department's expectations.
Do you Remember the current Communications Plan?
Current Region One Preconstruction Communication Plan Summary
Phone Messages, Return Same Day
Maintain a phone log
Respond to E-Mails Within 24 hours
Written Communication that require a response, Respond within 3 days
Attend all scheduled meetings
Scheduling, Use GroupWise Busy Search to schedule resources/Maintain updated GroupWise Schedule
If over scheduled, priorities must be evaluated and delegation should be used
I love the new look of the R1 Precon blog! And your emphasis on communication is duly noted. I have modified this item in my performance plan to reflect what you stated here.
ReplyDeleteLook forward to seeing you at our place in Jackson this weekend. Drive safe!