Communication Expectations

While developing goals for our 2010/2011 performance plan I have been reviewing the Department's direction is several key areas. Communication has always been a key component to the success of any project or team. Communication is essential to the success of the department as a whole. The expectation from our leadership on improving Internal and External communications is defined in the following statement:

"Develop a full Department-wide Communications Plan mirrored to UDOT's Strategic Direction that is based on sound fundamental research. This plan will clearly identify communication goals, develop measurable objectives, and identify internal and external key publics or stakeholders. It will then develop strategies to educate, persuade, or inform those key publics. Finally, the plan will develop appropriate tactics to reach those publics and create an implementation calendar to guide those efforts."

The goal for Region one Preconstruction is to develop a communication plan that we are engaged in. I would suggest that our overall communication plan be revised so that it has FORM (Framable, Obtainable, Repeatable, and Measurable). Over the next few months we will be working to revise our communication plan to reflect the department's expectations.

Do you Remember the current Communications Plan?

Current Region One Preconstruction Communication Plan Summary

Phone Messages, Return Same Day
Maintain a phone log
Respond to E-Mails Within 24 hours
Written Communication that require a response, Respond within 3 days
Attend all scheduled meetings
Scheduling, Use GroupWise Busy Search to schedule resources/Maintain updated GroupWise Schedule
If over scheduled, priorities must be evaluated and delegation should be used

Lead a Quality Process

Preconstruction Expectations

Why Lead a quality process that meet the needs of UDOT? The importance of your work must be examined in order to answer the question of why. UDOT needs both Region design and planning to ensure that the transportation system is safe, efficient and meets the needs of your State. As the Region's designers and planners you are considered the backbone of UDOT decision making. You make decisions everyday that have a profound effect on the people who depend on the highways for their livelihood and their health and welfare. The way you conduct your business could literally mean life or death to those who depend on you. During your everyday work you make decision that may save historic artifacts or determine how a roadway feature is designed to maximize safety. You are tasked to find the most effective way to spend the taxpayer's money that will provide a safe and efficient transportation system. You are the first line of defence when it comes to ensuring quality transportation in Northern Utah. Without your leadership and dedication the quality of life for everyone in Northern Utah is diminished greatly. So why Lead a quality process that meet the needs of UDOT? The answers are; to promote safety, economic development, communication, and a high quality of life. I have only named just a few reasons why your work is so important and there are many more.

Please lead the way!